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my vodafone app and account

skullroses81
2: Seeker
2: Seeker

Hi,

 

my vodafone app has stopped showing me how much data im using. It is also showing my price plan as £0.00.

 

I have just contacted vodafone on a seperate issue regarding my word traveller having not been applied to my account while i was abroad.which im hoping will be fixed by the time my bill comes through at the end of january. 

 

I look forward to hearing from you.

 

greg 

5 REPLIES 5

63johnw
17: Community Champion
17: Community Champion
Hi, it may just be a temporary glitch, you could try uninstalling the app and then install again?

I have already tried that numerous times. cheers though. 

hrym
17: Community Champion
17: Community Champion

What does your online account (My Vodafone in the red banner above) show?

it shows the same as my app. 

63johnw
17: Community Champion
17: Community Champion
Have you recently upgraded your contract?