Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

problems receiving and sending picture messages

Lynmcs44
1: Seeker

‎13-09-2015 07:52 PM

I have Xperia z3 and unable to send or receive picture messages.

0 Thanks
2 REPLIES 2

kids
Community Champion (Retired)
Community Champion (Retired)

‎13-09-2015 07:57 PM

Give 191 a call or use Live Chat to ascertain if your account is provisioned for mms.

 

Helping the street kids of Thailand

BandOfBrothers
17: Community Champion
17: Community Champion

‎13-09-2015 08:59 PM

Hi and Welcome to the eforum. 

 

Have you been successful in sending / receiving mms before ?

 

As you need a data connection for this service to work do you have Mobile Data turned on giving you at least a 3G connection. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.