Network queries
Get support from the community about the Vodafone network
726 PostsActivity in Services
Not receiving 5G on iPhone 15, with a 5G Max SIM
Hello, as per the title.I have stood within 5G coverage areas, in line of sight of a 5G mast and still not received the signal, despite friends who are receiving 5G signal (same phone and network). I have double checked and tripe checked that the set...
Vodafone together, no eSIMs delivered.
I've just signed up for two 25GB SIMs and 910meg home broadband. I was under the impression that I would receive my two eSIMs straight away, but I've had nothing. The order seems to have gone through, the broadband router is pending dispatch and I've...
Whole Midlands area signal issues
We have more then 10 lines on our account, and having massive issues with signal/coverage in the whole of the midlands area.Check coverage, had new physical sim cards, made sure settings are correct and the usual information that we are told to do.T...
Poor signal since 3g switch off
Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...
Terrible Upgrade Offers
Anyone else receive TERRIBLE upgrade offers from Vodafone even when being a customer for long periods of time? What is the point of sticking to one company when their offers are WORSE than all their competitors?Your prices are higher than everyone el...
Resolved! Vodafone basic plans are still misleading
Basics plan does not come with 5G despite all the misleading information suggesting they do. Please can someone point me to the bit online that says they are 4G only before I go to advertising standards. Is a Basics SIM only plan not a SIM only plan...
Phone won’t call
Hi I changed to Vodafone today and was with 3. But since I changed I have had no service I was told it would only take 1-2 hrs for the changeover just wondering what would be best to do?
account login problem - still since Nov
hi, since 14th Nov I have not been able to Log into my account, my account have been cleansed 7 or 8 times my CS via 191 and also by Social Media team via Messenger, I've had numerous password and Username changes, all failed to log me in, even ...
VF slow and reverting to 4G for calls
I'm in the UK on a VF network MVNO. Where I live I get strong LTE and NR-NSA however the 5G speeds are no faster than 4G and when I make a call it reverts to displaying 4G. A couple of km down the road on a different mast the 5G is a lot faster and c...
So long, and thanks for all the fish
Hi all,I have been a member of this forum for probably in excess of ten years, both in my current guise as Tsathoggua and in my previous guise as Biffo1963 until that account was banned for speaking out of turn, i.e. being honest about things which ...
