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Network queries

Get support from the community about the Vodafone network

721 Posts

GigaCube

Get all the Sure Signal support you need and share your setup hints and tips

65 Posts

Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...

4794 Posts

Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...

1209 Posts

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Texting

My texts to 2345 and 9774 ie Vodafone numbers did not send but i can send texts to friends 

Perth by • 2: Seeker
  • 23 Views
  • 0 replies
  • 0 thanks

Am I wanting too much? Technical issue caused further problems

Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...

joecohs by • 2: Seeker
  • 35 Views
  • 0 replies
  • 0 thanks

Vodafone lost my mobile no. after porting PAC code

Hi Over a week ago I changed network provider from EE to Vodafone. On Monday  8/4/24  My PAC code had ported and my phone worked perfectly on my old number.  Cutting a long story short on the Wednesday my phone started getting random texts and phone ...

Eleni by • 3: Seeker
  • 82 Views
  • 2 replies
  • 0 thanks

Vodafone appalling customer care, can’t wait to leave!

So I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...

SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service  to ask about how I get the app working and she said you can’t - there is no t...

SQBop by • 2: Seeker
  • 105 Views
  • 4 replies
  • 0 thanks

Failed number port

I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...

MaggieN by • 2: Seeker
  • 102 Views
  • 3 replies
  • 0 thanks

IV30 - Elgin

Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...

Nabs by • 17: Community Champion
  • 2664 Views
  • 9 replies
  • 0 thanks

Split port can’t receive calls or txts from EE (week 3)

Good morning, I have tried every other avenue to get this resolved but I have had no joy. long story short moved from an EE third party (plan.com) to Vodafone but I still had to use the partner to prevent massive termination costs.Port all went throu...

Moving from Vodafone to another Vodafone provider

We have two mobiles on monthly contract with Vodafone. Both are out of contract now and the price hikes are substantial for renewal.  I have been with them for about twenty years but as the discounts offered after calling them are not that great I ha...

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