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Forum Posts

Credit report

Hello ! My account has been closed more than 1 year ago, £0 balance on account. You are still reporting to credit reference agencies that the account is active, and not closed and Settled. Please can someone help me from the Forum Team to get me in t...

Vodafone's terrible customer services record is now legendary.

This Guardian article says it all. It is almost as if the Vodafone's customer service systems and protocols are designed to make life as difficult as possible for customers. As a new customer, they also made my life hell for me, with delayed activati...

Screenshot 2022-08-11 081056.jpg
Anonymous by Not applicable
  • 3067 Views
  • 2 replies
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Resolved! Hold Music - September 2022

Does anyone know the current hold music Vodafone are using as of late September 2022? They have definitely changed it like. Thanks. James

Repair

Can anyone help me out. I’m at my wits end with Vodafone. So I bought a phone for my mum back in January. It was an upgrade from her previous one. She had a cover on it and all and dropped her phone when she dozed off. Happens to the best of us. Took...

www.eredan-arena.com blocked in many countries

Hello, our website www.eredan-arena.com is blocked in many countries on Vodafone. We have resolved the issue and have no problems anymore with other providers but we still have problems with Vodafone worldwide. Is there anyone to do a review and upda...

Recovering old phone number

I’d like to get my old phone number activated which was [Removed] I have no longer access to email because it sends an notification on my old number and I can’t access it    [MOD EDIT: This post has been edited to remove personal information, please ...

maxim110 by 2: Seeker
  • 1854 Views
  • 1 replies
  • 0 thanks

BROADBAND INSTALLATION

We have ordered a broadband fiber installation on 15th of August. Installation was supposed to be on the 6th of September but until now 19th of September nobody is showing up to install our wifi & I have been following up with Vodafone & says they st...

merikon by 1: Seeker
  • 1466 Views
  • 1 replies
  • 0 thanks

PAC CODE

I want to change company, how do I get the PAC code

enova20 by 2: Seeker
  • 1530 Views
  • 1 replies
  • 0 thanks

Links to online chat

Hello. Is there a problem with the online chat? I'm trying to connect to an adviser but when I click on links, nothing happens.Thanks for any help