Network queries
Get support from the community about the Vodafone network
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65 PostsA place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific...
4794 PostsA place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. F...
1209 PostsSo I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...
Hi all,I recently had a Vodafone complaint closed in relation to my monthly plans.Long story short there was a technical issue from Vodafones side which caused my account to reflect as not paying bills on time. I saw this in time and questioned it, t...
Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...
Hi Over a week ago I changed network provider from EE to Vodafone. On Monday 8/4/24 My PAC code had ported and my phone worked perfectly on my old number. Cutting a long story short on the Wednesday my phone started getting random texts and phone ...
My texts to 2345 and 9774 ie Vodafone numbers did not send but i can send texts to friends
I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service to ask about how I get the app working and she said you can’t - there is no t...
This is a bit of an odd one I have automatic gates controlled by a Sim card i have no access to the card and cannot retrieve any messages or calls. they call it a GSM remote control. My problem is i cannot create an account with Vodafone as i cannot...
I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...
Good morning, I have tried every other avenue to get this resolved but I have had no joy. long story short moved from an EE third party (plan.com) to Vodafone but I still had to use the partner to prevent massive termination costs.Port all went throu...
We have two mobiles on monthly contract with Vodafone. Both are out of contract now and the price hikes are substantial for renewal. I have been with them for about twenty years but as the discounts offered after calling them are not that great I ha...