07-09-2013 03:31 PM
07-09-2013 03:41 PM
There are dozens and dozens of threads on the forum all asking the same question - have a search - and the answer is always the same. Only the original owner can get an iPhone unlocked. Your friend will need to ask Vodafone to unlock the phone.
07-09-2013 03:50 PM
Tell her to come to the forum and read the unlocking FAQs
07-09-2013 07:04 PM
It does not matter that they are no longer a Vodafone customer, they can put £20 on a PAYG SIM card to pay the unlocking fee.
The criteria is that your friend MUST be the original owner of the phone and use te email address that they used for their account.
07-09-2013 07:18 PM
She can buy aPAYG. Sim from any Vodafone store, the number she uses will be her old number.
07-09-2013 09:39 PM
10-09-2013 09:56 AM
Ok you get a load of duff info on this thread - I have just done this so disregard all above.
1. Buy a PAYG Sim
2. Top up with £5 - send a few texts
3. Use online form and register the phone to you
4. Top up with £20 to pay unlcoking fee
5. Complete unlocking form
6. Wait for emails
7. Put in alternate Sim and plug into Itunes
This has worked for 2 people in my company as well.
We had ours done so that it can be used abroad.
10-09-2013 10:46 PM
Are vodafone thick , usless or what? infact all i think!
1st i call to unlock my phone, they take the £19.99 then i go on holiday for 2 weeks and still NOT unlocked (the advisor missed out in an extra digit ) no mail, no call no NOTHING to tell me
SO i fill in an online form and a week later still NOTHING - you dont get a reference number doin it online.
I speak to an advisor who cant help but said to take it to a store to unlock it|? but then cant tell me which stores DO unlock it . So i call up and the "help with unlocking your iphone" tells me to go the the page with the request form , bringing me back to square one! Basically going from pillar to post and getting NOWHERE
and to think i thought to join vodafone pay monthly - what a croc of crap basically!!
12-09-2013 09:34 AM
Hi there manicmandaonly,
Thanks for your post. I'm sorry this wasn't done.
When you submit the form, you normally get an auto-reply into your inbox, spam or junk folders. If there's nothing from us in any of them, we didn't get your request.
Could you check for me and let me know the reference? It'll look similar to #12345678.
If there's nothing there, click here and send us your details so we can make the request again.
Alternatively, please submit your unlock request here.
12-09-2013 09:49 AM
Yes its #4558419
i also tried it again - #4558260
and again #4520142
Although i Did get ONE reply back saying : Your request for an unlock code has been received and the reference number for your request is 1040810
But still nothing?
I think thats pretty bad considering it was an advisor the first time on the phone putting an extra digit in, made to wait 2 weeks and nothing for his mistake and still nothing back a week later after applying online!