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01-08-2014 10:36 PM
02-08-2014 04:32 AM
Hi there
From what I understand, removing the blacklist on a phone is slightly more complex than putting it on which could explain why it is taking a while to do. One of the eForum Team will be able to help you get this sorted out and will be along in the next 24 - 48 hours to send you detailed instructions on how to get in touch.
If you would like to see what personal information Vodafone hold on you, it will cost you £10 and you will find the details of how to do that in the last paragraph on this page. There is also a link to the request form that you will need to complete.
PWIAC
03-08-2014 03:45 PM
Hi Sharonmcneil,
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.
Thanks,
Matt B
04-08-2014 10:40 PM
06-08-2014 09:28 AM