10-03-2014 01:20 PM
10-03-2014 01:27 PM
Sorry your iPhone's have not been unlocked yet, Dont worry, it will be unlocked, Sometimes it can take a while to get unlocked. Not sure of the UK time frame but in Ireland it is anything up to 10 working day's.
Have you tried to unlock your phone through iTunes?
In regards to the confirmation email for unlock request, Dont worry - No one receives the confirmation of request.
You could also try re-submitting it again.
10-03-2014 02:36 PM
The requests are currently taking around 10 working days to be completed.
When did you send the requests through to us?
If you place another network SIM in the phone and perform a restore by connecting it to iTunes, do you get the message to say they’re unlocked?
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10-03-2014 10:11 PM