Adding new numbers to sure signal

[DUNNT]

Please can someone help,  I have a sure signal and I am unable to add new numbers.  Can you assist in adding some numbers for me.

Regards

Tina Dunn

[Sukhi]

Hi DUNNT

Welcome to the eForum

You'll find how to do this in our Sure Signal troubleshooting guide here 

Thanks

Sukhi

[DUNNT]

This does not work, I have a work phone which has already been registered on the sure signal but I am unable to register for my account to allow myself to add numbers.

I have attempted to go to the Business link to register their but again it doesn't work.

If I can give the serial number of the sure signal box I have can someone please assist in adding the numbers I require?

Regards


Tina Dunn
Service Account Manager
Global Customer Support

Business: (removed for security)
Mobile: (removed for security)
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[Ben_H]

Hi DUNNT,

Thanks for posting back. Are you unable to access My Account to add to your Sure Signal group after you've cleared your cache and cookies? If so, could you let our team take a look at your account to see where the issue lies? To do this we'll need an email to confirm a few security details. I've sent instructions on how you can do this via Private Message here. 

Cheers, Ben