Another burnt out V3 device

[Unsure_Signal]

Died last night. Dead with a strong burning smell.  How do I get this replaced?

[BandOfBrothers]

Hi @Unsure_Signal

Please Note : If the Sure Signal displays ANY signs of internal failure then unplug it straightaway and contact Vodafone Customer Services.

Ring 191 or use the Live Chat link in my signature below. 

[Unsure_Signal]

I was hoping for an official response from the Vodafone team.  LIvechat and 191 were both useless last time this happened.

[BandOfBrothers]

I appreciate that. 

I have a feeling a response would possibly advise you to speak with Customers service again or visit a Vodafone Shop. 

What have Customer Service advised ?

Sure Signals have a 24 Month warranty. 

[DaveCD]

@Unsure_Signal

This is disappointing to see.

So that we can look into this further, see the private message I've sent for how to get in touch.