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16-07-2016 02:12 PM - edited 16-07-2016 02:12 PM
Died last night. Dead with a strong burning smell. How do I get this replaced?
16-07-2016 02:36 PM
Please Note : If the Sure Signal displays ANY signs of internal failure then unplug it straightaway and contact Vodafone Customer Services.
Ring 191 or use the Live Chat link in my signature below.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
17-07-2016 01:34 PM
I was hoping for an official response from the Vodafone team. LIvechat and 191 were both useless last time this happened.
17-07-2016 01:37 PM
I appreciate that.
I have a feeling a response would possibly advise you to speak with Customers service again or visit a Vodafone Shop.
What have Customer Service advised ?
Sure Signals have a 24 Month warranty.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
18-07-2016 04:14 PM
This is disappointing to see.
So that we can look into this further, see the private message I've sent for how to get in touch.