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Ater 24hrs - no phones are connected again! -Previous post Blackberry problem below

newrolandsizzer
4: Newbie

:smileysad:

 

Hi,

 

My recent post about connecting a Blackberry was closed yesterday when all my phones started to work after you forced a re-sync.

 

On returning home today my box had just the power light.

 

I have done a full reset and it has settled with three lights on as normal.

 

However none of the phones in our house have found a 3G signal.

 

Can you force another sync from your end?  Why did it reset after such a short period?

 

80.44.12.147

 

Ping 0 packets lost, 36ms, 4ms jitter.

 

Suresignal S/N is 21222172948

 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Alasdair>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

  1     6 ms     5 ms     5 ms  192.168.1.1
  2    29 ms    32 ms    31 ms  80-44-8-1.dynamic.dsl.as9105.com [80.44.8.1]
  3    35 ms    34 ms    34 ms  host-78-151-225-101.static.as13285.net [78.151.2
25.101]
  4    31 ms    31 ms    30 ms  host-78-151-229-8.as13285.net [78.151.229.8]
  5    36 ms    36 ms    36 ms  xe-11-1-0-rt001.the.as13285.net [62.24.240.6]
  6    36 ms    36 ms    36 ms  host-78-144-1-61.as13285.net [78.144.1.61]
  7    38 ms    38 ms    36 ms  host-78-144-0-145.as13285.net [78.144.0.145]
  8    43 ms    46 ms    40 ms  LDNGW1.arcor-ip.net [195.66.224.209]
  9    38 ms    37 ms    38 ms  85.205.116.2
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16

11 REPLIES 11

Hi newrolandsizzer,

 

Looking at the registration I can see that this was forced through for you and connected to our server last night at 21:52.

 

Can you confirm if you are still experiencing the same issues?

 

James

DaveEllis
1: Seeker

I have had no 3G from the Suresignal for 2 days now.  There has to be a problem at Vodafone's end

 

Vodafone - help please.  Can you confirm problems with your service