BT Infinity - Sure Signal not working since this weekend.

[erika_london]

Hi,

I have been using my Sure Signal with BT infinity since the end of Jan 2014.

Whilst I agree the set up was a bit of a nightmare, I managed to get it to work in the end,

For some reason, it stopped working this weekend. I have checked the technical set up at my end, nothing has changed and and I can't see no reason why it shouldn't work as per normal.

Vodaphone: Have you made any changes or had any service outages this weekend?

Thanks in advance.

[Ben_H]

Hi matt_jackson,

That's great to see! The reset can vary between some versions of the Sure Signal. I'll get the instructions tested on the latest firmware and have the instructions changed if they now differ.

Cheers, Ben