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28-09-2014 09:32 PM - edited 28-09-2014 09:34 PM
I am utterly fed up with problems with my Sure Signal setup. Although I am using a SS version 2 with a BT Home Hub 3, I have no reason whatsoever to suspect my current problems are in any way related to the BT Home Hub 3. My WiFi connection is superfast (Infinity Option 1) and very reliable - I monitor my connection continuously using Net Uptime Monitor, which runs on one of my PCs 24/7.
Right now and for the last few hours, the SS version 2 has the red power LED on, the system LED flashing and the phone LED off. I have tried the reset procedure three times this evening - all to no avail. I cannot use the Vodafone network at present. What good is that? I can neither make nor receive phone calls or use mobile data, although the latter is less important.
Does anyone have any suggestions what to do other than chuck the Sure Signal in the nearest bin?
JPC
02-10-2014 07:17 PM
AT least this link works. Now we get the faceless, nameless "VODAPHONE ADMINISTRATOR" to whose formulaic post "we are monitoring the situation closely" and "sincere apology" we are not even offered the option of a reply. When is Vodaphone going to stop treating its customers like idiots and recognize that we do have choices? I am sure I am not alone with being fed up with being lied to, scrubbed over and dismissed. This one needs to be given some full blown media attention. I have copied the BBC to whom I wrote earlier during this fiasco.
02-10-2014 02:58 PM
03-10-2014 12:09 AM