cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Can Vodafone re-sync my sure signal with my new sim please

ayre78
4: Newbie

Hi,

I recently upgraded my phone, kept the same number, but I was sent out a new sim and told to use that.  Have done so and noticed that the sure signal isn't recognising the new sim card and I can't re-add the number as I'm the administrator and it's the same number.

 

Sure Signal Serial number:  43161626197

 

Thanks

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

Hi @ayre78

 

Please see the link below.  It is advisable to wait 24 hours before readding the number.

 

My Sure Signal is working but not with my phone. What can I do?

 

If you continue to have problems, please use live chat, they will solve the problem for you.