Hi,
please can someone help me. I need to change one of my users from User to Administrator for my SureSignal. I follow the steps (click Manage/Create Administrator -> tick the user I want [number ending 279] -> click Continue -> entered my email address -> click Continue) and then I get the below error message. I've redacted my number for security. I've tried this on 3 different browsers (Chrome, IE and Firefox, all latest versions) running on Windows 7.
The reason i am doing this is because I need to delete and readd the current number that has the administrator role (to try to get my new iphone 5 with new sim card to work) and I'm worried if I do that and don't have another number as an administrator, I won't be able to have admin rights to do this.
So long story short, please can a SureSignal tech make any other number on my account the administrator please so that I can try to get some reception after two weeks of having my new phone but no signal!?
Details below.
Om
Sure Signal Serial Number: 21197075472
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Om## ###### | 44#######297 | v209@####.com |
Invalid JMS Request Format: validation error: #cvc-elt.3.1 Element "{http://xmlns.vodafone.co.uk/map/til/Common/CommonObjects/ACLM}msisdn" is not nillable. ({com.tibco.xml.validation}COMPLEX_E_ELEMENT_NOT_NILLABLE) at /add:AddAdminRoleToMemberRequest[1]/add:Initiator[1]/aclm:Id[1]/aclm:msisdn[1]
