29-11-2011 01:30 PM
As you may recall I was having a lot of issues getting my Sure Signal to work with my new iPhone 4S. I finally managed to get this sorted out, and it works fine with the iPhone 4, and another three 3G phones in my house. However my wife's iPhone 4 will no longer connect.
I've tried removing & adding her number, resetting her phone (including network settings) but it still says 'No Service'. This is really annoying as this phone worked just fine before I did all the resetting to get the iPhone 4S to connect.
Appreciate some help on this.
Solved! See solution
04-12-2011 11:33 AM
09-12-2011 10:40 PM - edited 09-12-2011 10:41 PM
13-12-2011 02:49 PM - edited 13-12-2011 02:54 PM
17-12-2011 10:00 AM
I too am having problems having just upgraded from 3GS to 4S. I have spoken several times to technical support without success. If it is just a matter of resyncing please could you do this for me - VSS number is: 21221763408.
22-02-2012 10:50 AM
PLEASE HELP ME SOMEBODY !!!!!!!
I have recently changed from iPhone 3GS to iPhone 4S, and like many people on these forums my new phone will not connect up with my Sure Signal.
I have had Sure Signal for approx 2 years and all has been well, with my Wife, My Son and myself benefiting from the Sure Signal service (though I still feel a little annoyed at having to purchase one of these things in the first place).
I have now (as stated) changed to an iPhone 4S (Kept my original number but now with NEW MicroSim) and just cannot connect to the Sure Signal service. I am now at the end of my tether, and after many years of being a Vodafone customer I am now seriously considering an alternative provider.
I have tried just about everything......
1. De-Registering the Sure Signal and then Re-Registeried it. - Done this twice.
2. Registering the Sure Signal in my wifes name and added my number to that. - Tried this twice.
3. Contacting Vodafone support to have Sure Signal re-Synchronised from their end. - Done this THREE times.
4. Placed phone on top of Sure Signal and done a RESET NETWORK on phone - THREE times
5. Placed phone on top of Sure Signal and turned on Airplane Mode for 1 Hour then Turn Off Airplane mode - Number of times !
6. Rebooted Sure Signal & Modem/Router - Several Times.
All other phones continue to use Sure Signal. I am now hearing this is a common problem, but have persisted as I continually read about users who have somehow managed to get their iPhone 4S working on Sure Signal, so am determined to ensure I have exhausted ALL possibilities before I change provider.
22-02-2012 10:53 AM
You have already posted this and it can be found here
As this is a duplicate post and so we don’t split help between the two topics I am now going to close this thread.
As soon as an advisor is available they will be along to help