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Solution

Cannot add new numbers to SureSignal

finchley
4: Newbie

‎19-04-2015 10:24 AM

Hi,

I'm trying to add my son's mobile number to my Sure signal. However when I get to the Sure signal page in my account the only options are "Register Sure Signal" and " Opt out of other Sure signals". There is no sign of "Manage Users" anywhere. Can you help?

Rgds,

Finchley

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2 REPLIES 2

Retired-Laura
Moderator (Retired)
Moderator (Retired)

‎21-04-2015 02:41 PM

Hi @finchley

 

We’ll be happy to take a look at this.

 

So we can look at getting your son added to the Vodafone Sure Signal, get in touch with our Live help team.

 

Cheers,

 

Laura

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finchley
4: Newbie
In response to Retired-Laura

‎21-04-2015 02:55 PM

Thanks Laura, but I have already been in touch with your Live help team yesterday and they have sorted the problem out. For anybody else reading this and has the same problem I suggest getting in touch with them. The chap I spoke to was very helpful. He mentioned that there had been problems with the Sure signal system meaning that a lot of people had lost the ability to add or manage it. He then reset mine for me.

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