De-register Sure Signal

[gerardgarry]

i NEED TO DE REG MY SURE SIGNAL BOX AS IM NO LONGER WITH VODA, CAN SOME PLEASE ADVISE THANKS

[gerardgarry]

Dissapointing no response from the tech team,

[grolschuk]

Considering they mainly work 0800-2000 the fact you posted after than and then again only an hour laterwould probably explain it.

Even during the day posts from staff could take 24 hours or so to reply to.

ALSO TYPING IN CAPS IS REALLY ANNOYING AND ANYONE IN THE COMMUNITY WHO COULD OFFER HELP MAY HAVE IGNORED IT.

[Retired-James]

Hi gerardgarry,

If you let me know your serial number I can see if it’s registered or deregistered.

If it’s still registered, you can contact the team to deregister the unit here.

James

[gerardgarry]

problem not solved

[gerardgarry]

THANK YOU

[demonks]

hi, i have recently moved to 02 and taken my number with me,i know longer need my sure signal and would like to de-register it and sell it on but can no longer access my details with vodafone, could anyone help with this, thanks

[Jenny]

Hi demonks,

No problem!

Take a look here for how to get in touch and we'll get this sorted for you. 

Thanks,

Jenny 

[sternejohn]

Hi , I also need to de register a box which is registered to my old account (now closed) . How can I do this?

[Retired-James]

Hi sternejohn,

To get this sorted, please contact the team here.

James