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De-register sure signal box

kosmokathi
2: Seeker
2: Seeker

Hello,

I am no longer a Vodafone customer and need to deregister my suresignal box so I can pass it on to another Vodafone customer.

The serial number is : 40122926047

Can someone please advise how to do so.

Thank you very much.

2 REPLIES 2

DavidFurniss
3: Seeker
3: Seeker

I hope it has been used recently because I have just been informed that if it has not been used for a while, sure signals get barred and will never be able to be used by anyone ever again.

 

Strange this is not mentioned in any documentation or on the troubleshooting guide.

DaveCD
Moderator (Retired)
Moderator (Retired)

@kosmokathi 

 

In order for us to do this we'll need to pass security.

 

Contact our Live help team and we'll make a start.

If they're not there straight away, sit tight and an advisor will be with you as soon as they're available.

 

@DavidFurniss 

 

Information around this can be found in the Sure Signal Ts&Cs.

 

DaveCD