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De-register suresignal

cunninp6
2: Seeker
2: Seeker

Hi,

 

I have purchased a Sure Signals off e-bay however I informed the seller that the device has to be de-registered so they send me the serial number to check.

 

The device still appears to be regiestered and so please could you let me know who to contact and what security information needs to be provided to de-register the box? I will then pass this information onto the account owner so that they can send the information to you.

 

I have alread checked and unfortunately they no longer have access to their Vodafone online account.

 

Many Thanks.

1 REPLY 1

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi cunninp6, 

 

You will need to ask the original owner to email us.

The details they need to contact us can be found here.

 

Thanks, 

 

Kay