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Deregister sure signal

JaquiH
2: Seeker
2: Seeker
Hello
I would like to deregister my sure signal box, I was a Vodafone customer but I am no longer
Please can you let me know what I have to do?
Many thanks
6 REPLIES 6

JaquiH
2: Seeker
2: Seeker
Hello I still have not had a response from the tech team
Please advise what needs to be done
Thank you

Gemma
Community Manager
Community Manager

Hi @JaquiH

 

Please see our information regarding deregistering your Sure Signal.

 

Thanks,

 

Gemma

Sorry Gemma but that is not very helpful.
As I mentioned in my original post I am no longer a customer of Vodafone therefore my Vodafone log on no longer works and I am unable to deregister via this route
Please advise how I can deregister

Hello
Can anyone help me please? I appreciate everyone on the tech team is busy but this surely is a common issue that is easily rectified?
Thank you


Hello tech team this is a post I found so I know you can help me now I am no longer with Vodafone
Please help


drey_p
Rank 50: Grand Master



Posts: 17,210
Registered: ‎13-10-2009
‎08-01-2015 11:30 AM
Re: Deregister sure signal
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HI there

You can deregister your SureSignal online through My Vodafone.

If you have left Vodafone and no longer have access to the account the SureSignal was registered against, one of the eForum Team will need to help you with that, They will be along in about 48 hours or so to send you details of how to get in touch.

Has my post helped you? If so please click the Thumbs Up button!
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Gemma
Community Manager
Community Manager

Hi @JaquiH

 

The quickest way for us to do this for you is via Live help.

 

Alternatively, please send us your details by following the instructions in this private message.

 

Thanks,

 

Gemma