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Deregsiter sure signal box

parait
2: Seeker
2: Seeker

I need to deregister a sure signal box as the contract assigned to it has been canceled and need to be assigned to another account please advise.

5 REPLIES 5

drey_p
16: Advanced member
16: Advanced member

Hi there

 

If you did not deregister the SureSignal before the account was closed, don't worry.  If you're the account holder, then the eForum Team will be able to assist you.  Please sit tight and they will drop you a Private message as soon as they can.

PWIAC

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi parait, 

 

We can arrange this for you. 

 

Please follow the instructions in the private message I've just sent you. Once we have your email a member of the team will be in touch.

You can find your PM inbox here.

 

Thanks, 

 

Kay

Hi

As per the other people I n the forum I wish to deregister a sure signal my son has given me as I have no mobile phone signal in my house

Are you able to send me instruction so n how to do this please

Regards

Hilda Hammond

drey_p
16: Advanced member
16: Advanced member

Hi there

 

I'm afraid that Vodafone won't be able to help you with this as the SureSignal isn't registered against your account. Your son will need to get in touch with Vodafone, preferably on this forum, and request that the device be deregistered. 

PWIAC

Hi Hildahammond,

 

drey_p is spot on there.

 

Please ask your son to get in contact with us here and we'll then be able to look into this.

 

Thanks,

 

Ian