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Failed power adaptor

jregler
2: Seeker
2: Seeker

Hello

 

I have a Suresignal V2 with a failed power adaptor, lucky for me I have 2 here and the unit works fine and the fault moves to the other one if i swap adaptors so the problem is 100% the adaptor, the units serial number is 40120139973, who do I need to contact about a replacement?

 

For those interested the fault it gives is a red solid power light and the 2 white lights come on quickly then fade out twice then the unit just stays on

 

Cheers

 

Jim

2 REPLIES 2

EAAS
8: Helper
8: Helper

Hmm, strange. Unfortunately Vodafone don't carry spare parts so it would be unlikely that they would be able to swap the adapter.

 

Sure Signals do have a 2 year warranty so if its still in warranty they'll probably just replace the whole thing for you.

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Retired-Kay
Moderator (Retired)
Moderator (Retired)

Good Evening jregler, 

 

I'm afraid we don't have spare power adapters that we can send out. 

 

In this instance you would need to take the Sure Signal and power adapter to a Vodafone store. They will then advise on the options available depending on stock. 

 

All the best, 

 

Kay