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09-08-2014 06:16 PM
Hello
I gather I need a firmware update for this box..Will not connect phones
3 green solid lights. Good network speed and connection. All required ports opened.
Serial is 21229792029 Sagem Box
Resync successful.. but still no comnnection to phones
Thanks... in hope..
cggardiner
26-08-2014 09:18 AM
Hi Matt
No.. I cannot even connect to it.. I am getting a very weak local 3G signal.. which is NOT from my box..so nothing at all..
Thanks
Regards
CGG
27-08-2014 01:33 PM
Hi CGG,
Your Sure Signal looks to be connecting to our servers with no problems.
What light sequence are you seeing on the box?
Please try registering another Vodafone number to the Sure Signal to see if this can connect.
Thanks,
Jenny
27-08-2014 05:35 PM
Hi Jenny
Thanks for the reply..
Light sequence is 1 2 4 steady. 3 for the phone is inactive at all times.
I will try another phone.. a Galaxy Note GTN 7000
I will post a result tomorrow
Thanks
CGG
28-08-2014 05:10 PM
Hi Jenny
Regrettably no connection of either phone to the SureSignal.
I can perhaps only assume the box is faulty, and not producing an RF signal, although connecting to your system..
Unless you have any further ideas, I will disconnect this and abandon.
Thank you
CGG
29-08-2014 01:06 PM
01-09-2014 08:46 AM
Hi Ben
Thanks for the post.
I will replace the Cable and use a different location..
Will post result tomorrow.
Thanks again
CGG
02-09-2014 09:55 AM
Hi Ben
Still the same
Tried with different cables and in different locations in the property.. still no signal at all..
Any thoughts?
Thank you
CGG
02-09-2014 02:51 PM
Updated 14.49 2.9.2014
Now Working!!!
Both phones online and seem to be holding signal.. at last.!
Many thanks, if something was changed to do this. ??
I will post update tomorrow to confirm if signal still ok.
Thank you.
CGG
04-09-2014 11:30 AM
Update 4th Sept 14 11:28
Still working!! Activity light flashing and access on both phones..
Again, not sure why this has started, perhaps Vodafone fixed a connection or update.
All OK..
Thank you
I would like to know the cause if possible, but thanks to all as it does work!
CGG
05-09-2014 03:28 PM - edited 05-09-2014 03:28 PM