01-04-2012 03:57 PM
Hi, I'm having an issue getting internet access through my sure signal on my samsung Galaxy S2. The phone shows a full signal with 3G or HSDPA & can send/receive calls & texts but when I try to access the internet it doesn't work. We have several other phones in the house, all work fine through the sure signal with nor problem.
01-04-2012 05:32 PM - edited 01-04-2012 05:35 PM
01-04-2012 06:05 PM
03-04-2012 09:50 AM - edited 03-04-2012 11:17 AM
Thank you for your post and it is great to see you here.
I see there has been some excellent support from _365_ (thank you).
Have you checked that Packet Data is enabled on your device? We have some great step by step guides on our Help Centre to ensure you get the most from your device.
One common cause is that the bandwith is not large enough to cover the data to your device, if you do have WiFi at home this is highly recommended to use and is often a much faster method.
It would be amazing if you could take 30 seconds to complete a quick survey to aid my development.