How do I de register my sure signal

[hodgy11477]

Please can some one help! I want to de register my sure signal from my account and take it to work to use on my work phone, however my personal account is now closed so I can't access it online to do this , is anyone able to help.
Thanks

[davey_browning]

I'm in the same boat.  If anyone from Vodafone gets back to this guy can they get back to me as well please?

Thanks

[hodgy11477]

Vodafone actually rang me back today and did it in about 30 seconds. They were part of the Vodafone technical support team and the asked for my old number before I left Vodafone then 2 numbers from my security pin, then they needed the serial number off the sure signal. Job done. Hope this helps anyone else

[davey_browning]

Great, thanks.  How did they get your number to call you or did you call them?  If so what number on?

Ta

[Retired-Matt_B]

Hi @davey_browning,

So that we can look into this further please have a chat with our Live help team.

Thanks,

Matt