cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

How do I force phone to use SureSignal

jimlyon
2: Seeker
2: Seeker

My Suresignal is working fine but my phone (Samsung S7) often connects to the weak 4G signal from outside rather than the strong 3G signal from my Sure Signal.  I then drop calls which defeats teh purpose of having the Sure Signal.

1 ACCEPTED SOLUTION

grolschuk
Community Champion (Retired)
Community Champion (Retired)

It is going to be annoying to keep turning off and on, but the only way you can stop it trying to connect to the weak 4g signal, is to put the phone into 3G/2G mode, rather than 4G/3G/2G

 

This is in Settings -> Connections -> Mobile Networks

View solution in original position

2 REPLIES 2

grolschuk
Community Champion (Retired)
Community Champion (Retired)

It is going to be annoying to keep turning off and on, but the only way you can stop it trying to connect to the weak 4g signal, is to put the phone into 3G/2G mode, rather than 4G/3G/2G

 

This is in Settings -> Connections -> Mobile Networks

Thank you grolschuk.  As you say, a bit annoying but does the job.