ISP needs IP's Whitelisting - URGENT

[LNC-Martyn]

Hi, I need to speak to a Vodafone representative regarding adding a number of blocks of IP subnets to the Vodafone whitelist database.

We are an ISP in the UK and have 100's of unhappy SureSignal users who are ready to throw their SureSignals out the window and cancel their contracts with Vodafone if this issue is not resolved.

Please can you contact me to help facilitate getting these users back online.

Contact details are;

Martyn Boswell or Richard Allison (Tech)

(Removed for security)

[LNC-Martyn]

Could you also check 37.72.113.0/24 please.

[Gemma]

Hi LNC-Martyn,

37.72.113.0/24 is showing on our whitelist.

Matt B will be in touch as soon as he’s had response regarding he previous two you’ve posted.

Thanks,

Gemma

[Retired-Matt_B]

Hi LNC-Martyn,

I'm still awaiting confirmation of the whitelisting.

As soon as I'm informed that it's been done, I'll let you know.

Thanks,

Matt B

[Retired-Matt_B]

Hi LNC-Martyn,

The IP addresses have now been added to our Whitelist.

Thanks,

Matt B

[Sam_W]

Hello, Could you please check the whitelisting on the following range?

77.95.179.226/27

Thanks

[Retired-Beau]

@Sam_W

I've checked these for you and they're not on the whitelist.

Do you want me to add them?

[Sam_W]

Thanks for the reply, yes please. Is there a rough time scale on how long this will take?

[Retired-Beau]

@Sam_W

I've requested this range to be added to the whitelist.

This can take between 3 to 5 working days.