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Occasional Poster
deanw83
Posts: 4
Registered: ‎02-12-2010

ISP requires IP Whitelisting

Hi,

 

We are a small community based ISP and we need our IP adress ranges registered for use with Vodafone suresignals. Our subnets are:

 

176.62.211.0/25
31.25.5.128/25

 

Kind regards,

 

Dean Welbourn

Technical Director

CLANNET - www.clannet.co.uk

Message 1 of 5 (2,377 Views)
Virtuoso V
Nabs
Posts: 5,569
Registered: ‎06-05-2009

Re: ISP requires IP Whitelisting

Hi Dean,

 

Sit tight one of the Vodafone Team will be able to pass on your details and arrange for this to be sorted for you.



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Message 2 of 5 (2,367 Views)
Tech Team
Simon
Posts: 5,953
Registered: ‎10-01-2011

Re: ISP requires IP Whitelisting

[ Edited ]

Hi deanw83

 

Thanks for your post. 

 

I've requested that both IP ranges are added to the whitelist. There is a 24 hour turnaround on this during working hours so I anticipate that these will be updated on Monday.

 

If you have any further questions please let me know.

 

Thanks

 

Simon 

Message 3 of 5 (2,349 Views)
Occasional Poster
deanw83
Posts: 4
Registered: ‎02-12-2010

Re: ISP requires IP Whitelisting

Hi Simon,

 

Please can you confirm if this has been completed as we still have customers unable to connect?

Kind regards,


Dean

Message 4 of 5 (2,312 Views)
Tech Team
Simon
Posts: 5,953
Registered: ‎10-01-2011

Re: ISP requires IP Whitelisting

Hi deanw83

 

I can confirm that the request was fulfilled to add the IP's to the whitelist at 12:00pm yesterday (3rd April).

 

Are you still encountering difficulties or has this now been resolved?

 

Thanks

 

Simon

Message 5 of 5 (2,285 Views)