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Vodafone Sure Signal

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Occasional Poster
neilkite
Posts: 4
Registered: ‎16-03-2011

Lights are on but nothing happening!

OK so I installed suresignal, opened ports I think, power light is on so is the signal light to the right but I have no 3g or signal from the box, when I make a call there is no phone light lit up.

Any ideas or help would be great,

 

Thanks

 

Neil

Message 1 of 4 (1,622 Views)
Administrator
Matt
Posts: 14,638
Registered: ‎15-09-2009

Re: Lights are on but nothing happening!

Hi

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Matt

Moderator
eForum Team

Message 2 of 4 (1,608 Views)
Occasional Poster
neilkite
Posts: 4
Registered: ‎16-03-2011

Re: Lights are on but nothing happening!

Hi Matt,

 

I looked at the troubleshooter but I have tried all the suggestions.

I clicked on the contact us but the link didn't work either! Not sure what to do now

 

Thanks

Message 3 of 4 (1,603 Views)
Tech Team
Simon
Posts: 5,965
Registered: ‎10-01-2011

Re: Lights are on but nothing happening!

Hi neilkite

 

Thanks for your reply. Please could you provide your Sure Signal serial number and your IP address and we'll be able to carry out further checks from our end?

 

Thanks

 

Simon

Message 4 of 4 (1,585 Views)