Skip to content
main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Vodafone Sure Signal

Lost ability to manage my Sure Signal

3: Seeker Silver

Yesterday I added my Sure Signal back to my account afetr deactivating it. This appeared to go OK. I've now tried to log back into my account and add my wife's number. I no longer have any options to manage a Sure Signal.

Under my account summary I have the options:

Account Summary

Bundle Usage

Billing

Services and Extras

Upgrade or change bundle

Account Settings

 

No matter which of these options I go into, there is no longer a "Sure Signal" option. I simply can no longer manage the device. I cannot deregister it if I want to, it is as if there is no device assoicated with my account.

Can someone tell me what I need to do to resolve this please.

View more options
1 REPLY
Moderator

@Soofla

Please take a look at our Sure Signal Troubleshooting thread, then post back your results if you’re not directed to an existing thread.

View more options