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'Manage Sure Signal' unavailable on online account

nicholasm
3: Seeker
3: Seeker

Hello

 

My Sure Signal is working ok however I am unable to manage my sure signal by adding or removing numbers.

 

The option to manage my sure signal isn't appearing on my online account. The sure signal is definitley registered to my account because i have received an email to confirm the number has been added a few months back? Can you please help? Is there a problem at Vodafone's end in that the option to manage my sure signal via my online account has disappeared?

 

Thank-you

2 REPLIES 2

annybee
4: Newbie

I can't access it either, or any other devices

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Good Afternoon, 

 

We can help look into this for you both. Drop us an email and we'll be in touch as soon as possible. 

Take a look here for how to get in touch.

 

Thanks, 

 

Kay