cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

My sure signal still seems to think I live 50 miles away

bluerst
4: Newbie

We moved about a year ago, and yet when at home using my sure signal then it often seems to think I'm still at my old address, which is about 50 miles aeay.

 

Google now is telling me I'm 53 mins from home and the weather for my old home.

 

Help, it's frustrating.

11 REPLIES 11

Retired-Dave
Moderator (Retired)
Moderator (Retired)

Hi bluerst,

 

As James mentioned, it may not be possible to get it spot on due to how the system works, but I can understand why you'd want it in the right vicinity.

 

Deregistration may help with this. You can do this via the same pages you used to change the postcode. Make sure once you deregister you wait about an hour for the system to update before re-registering though.

 

Dave

Thanks, I'll try that.