cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Nano sim

stanfordcg
2: Seeker
2: Seeker

Hi have V1 Suresignal serial 40121481598, it's working fine with my phone, however my partnet has ganged her phone and nhas a new nano sim. Since then the phone is not connecting to the sure signal.

 

Can you resync my device

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

After a Sim Swap its suggested to De Register that number for a period of 24 Hours and then after that Re Register the number.  

 

See Message 2 in https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-signal-not-connecting-after-sim-swap/m-p/2...

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.