Need to deregister and re-register SureSignal v3 after number porting

[wspencer]

Hi,

Please can you arrange for my Sure Signal v3 to be deregistered and re-registered.

It was all working fine, then I had my number ported, and now it doesn't work. I have turned it off/on and also done a reset and now it is just sutting with the internet light flashing (connecting).

Please can you help,

many thanks

[wspencer]

ps the serial number is 42151153519

[DaveCD]

@wspencer,

In order for us to arrange this, we'll need to pass security.

Contact our Live help team and we'll make a start.

DaveCD