13-07-2012 09:25 PM
I bought a Sure Signal box from the Vodafone online store and collected it from a local branch. It was in the courier's packaging so I have to suppose that it really was new.
However when I went to my account to register it I got the error message that it is already registered. How can that be and how can I fix it?
Serial number is 40121315267
Solved! See solution
16-07-2012 07:27 AM
A long session using remote access with a member of the technical team showed there really was a problem and eventually they had to admit that I could not register through the web and did the registration from the Vodafone end for me. All working normally now.
16-07-2012 03:14 PM