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New Sure Signal not working correctly.

Reverend2008
4: Newbie

I had a Sure Signal v3 that worked perfectly well for a couple of years before it completely died.  I recently bought a new one, and it's totally unreliable.  Some days it works, and then randomly it'll stop.  I'll unplug it, plug it back in and most of the time it'll come back up.

 

However, sometimes this doesn't happen and today is one of those days. It just sits there with light #1, the red one, solid. Light #2, slowly flashing.

 

I've spoken to VF three times previously about this now, and keep being told the SS is fine, that there's no issue with the Sure Signal and that it's my router / ISP / network. But let's be honest - that's obviously c**p. The last SS never had an issue until it died.

 

I believe the SS has been remotely reset by VF twice now but I have no way to confirm this.  The SS clearly doesn't work, but VF are being totally belligerent about it and won't replace it.

 

Can someone here help?

20 REPLIES 20

Sure thing - next time I need a 30-hour response to a question, I'll be sure to post it on here.