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Occasional Poster
drewyd
Posts: 3
Registered: ‎16-04-2012

New SureSignal with BT Business Hub - power light only

Hi,

 

I have just purchased a SureSignal and registered it successfully. However when connected to my BT Business Hub it flashes the system and phone lights off and on for a while, when they go out and nothing works. I have attempted to set up port forwarding as per instructions, I also tried putting the SS in the DMZ to see if that would help, but no difference.

 

Can anyone please walk me through the required setup to get this working?

 

Cheers,

 

Andy

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Occasional Poster
drewyd
Posts: 3
Registered: ‎16-04-2012

Re: New SureSignal with BT Business Hub - power light only

I should have added th VSS number is 40120904665
Message 2 of 3 (2,535 Views)
Moderator (Retired)
Andy
Posts: 20,669
Registered: ‎25-11-2010

Re: New SureSignal with BT Business Hub - power light only

Hi,

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Andy
Moderator

Message 3 of 3 (2,526 Views)