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New sim - sure signal not working

bhavit
4: Newbie
I just got a new sim card, and now my Phone doesn't pick up the sS signal. (The signal light on the sure signal is on. I think you need to resynch my ss so it recognises the new sim. my SS serial number is:

40114648724

Could you please resynch.

Bhav
2 REPLIES 2

garethr
12: Established
12: Established
In the same situation myself. Tried a reset but that hasn't worked so will also need a resync please.

S/N: 21221761543

Hi bhavit and garethr,

 

Please both deregister your Sure Signal's and then in 24 hours time re-register them.

 

This should help resolve the issue.

 

Thanks,

 

Matt B