Hi - After having a poor phone signal decided to get a VSS.
I Just received it today.
Registered ok - Power Light on - System Light on - so far so good. The iphone4 I need to get the signal on (my works phone) is registered as an additional user - the phone that the VSS is registered to (Personal phone) is not in the house today, but is not a 3G phone - not sure if that makes a difference, but it is the phone that my account is registered to.
I have had a text on the iphone (works phone) stating it can be used on the VSS - and all looks good on the registration site.
The iphone 4 (Works phone) has 3G set on, but I do not get a 3G signal, I am still only getting the weak signal from the normal phone base station. 3G works fine in other locations.
But what is worse - is that now my phone continuall goes to "Searching" and when this happens I cant make or receive any calls - so the addition of the VSS has actually made the ability to make and receive calls worse, and in fact more unreliable.
If I switch the VSS off then I go back to consistently poor signal from the normal tower.
The phone light on the VSS does not come on when I attempt to make an external call - even when the call is successful.
I checked the support pages - for "Correct Lights on but not Picking up 3G Signal", however as per Joes post - it is not exactly the same issue.
I have res-set the VSS
I have rebooted the Router
I have re-booted the phone
Please advise ASAP.
