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Poor signal when close to the sure signal

Smdvelo
2: Seeker
2: Seeker
Even when using an extended Ethernet cable to move the Sure Signal into a room 20ft away from the router (but closer direct through the walls) the call quality on my iPhone is rubbish. 2 levels down in my lounge where previously I had no signal it works well and I have good coverage.
The SS has ruined what was previously a great signal on the top floor of the house in my office where the router is but has improved the signal where I previously didn't have one. Unplug the SS and the reverse happens.
Any suggestions?
2 REPLIES 2

Retired-Lee
Moderator (Retired)
Moderator (Retired)

Hi there Smdvelo,

 

Bizarre!

 

Could you give me your Sure Signal serial number please?

 

Thanks,

 

LeeH

Smdvelo
2: Seeker
2: Seeker
40124219755, why do you ask?