01-02-2012 11:10 AM
I currently have a problem with my Sure Signal. Outgoing calls are working fine. Incoming go straight to voicemail (or on other handset jsut get the message "this persons phone is not available) I have tried resetting the unit which has not cured the problem. Have resorted to locking my main handset to 2g only where there is adequate signal in the house. Please help!
02-02-2012 12:11 PM - edited 02-02-2012 12:13 PM
Problem still goes on today. There are several threads now complaining of the sam problem. Can we have some feedback from Vodafone on this please? My serial number is 40114656800 A call on my main number ending in 663 would be appreciated. I assume you can see what numbers are registered to the unit? I will be out of the flat today so will be able to receive incoming calls.....
02-02-2012 01:51 PM
02-02-2012 05:57 PM
I too have the same problem, have reported it under another forum. My serial no is 40110721277. Please email updates to my registered yahoo email. my sure signal is turned off as it renders my mobile unusable. there service in my house is so bad that I get no service in no places, but it is infinitely better than no service at all. It is a very unacceptable situation ot be in. I would have expected Vodafone to at least inform customers of this issue.
03-02-2012 03:36 AM
08-07-2012 01:09 PM
Ive had the same problem for over a week - outgoing calls & texts are fine, incoming calls straight to voicemail, and cant receive texts. Both my handset and my wifes handset (both different phones) are affected (Both work outwith the house)I have tried resetting the sure signal, and customer service have been less than helpfull. Serial no. is 40110709694. Please sort this out vodafone
09-07-2012 05:23 PM
I can see that your Sure Signal has now reconnected to the server after you have updated the postcode location, please can you confirm if you are still experiencing any issues?
@ auds, I can see that your Sure signal has now also updated after the location change and I have also re-synced the unit for you, please can you confirm if you are still experiencing this issue?