Re-Register Sure Signal/flashing amber cable input

[SwiftCottage]

My SureSignal Mk 1 stopped working, with a flashing amber light on the LAN cable (conects to the router) socket and the third light down on the front not illuminated. There is a good broadband signal and no problems with the router.

I have tried rebooting, replacing the LAN cable and even using another Sure Signal 1 - the same problem persists.

I have now de-registered the SureSignal and am attempting to re-register it. I cannot do so as, despite not showing in the SureSignal list, I get an error message indicating the Sure Signal of that serial number is already registered.

Please can you advise what I need to do to:

1. Re-register the SureSignal

2. Resolve the issue with the flashing amber light at the LAN cable connection/missing 3rd light on front, to get it working again

Thank you

Swift Cottage

[Retired-Matt_B]

Hi SwitftCottage,

So that we can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.

Thanks,

Matt B