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Re: Vodafone Live Chat Down

wwhyte92
7: Helper
7: Helper

I have tried the above advice yes, but not to any avail. The coverage checker shows me on the boarder of getting 3G indoors and outdoors, but suggests I should be getting at least 2G whether inside or not. However this very much isn't the case, even outside the network is incredibly patchy and I can't hold a call for more than a few seconds.

 

Having tried my SIM in another device I'm having the same issue, as is my wife who is also a Vodafone customer.

 

I also have a Vodafone Sure Signal but it will not connect up. On my account it is saying it has been disabled and when I click to re-enable it just comes up with an error. Could someone please offer some advise for sorting out the Sure Signal?

 

If this isn't able to be sorted out with the and for whatever reason my Sure Signal continues not to work, what are my options? I only upgraded/renewed in May but naturally it would be ridiculous to be stuck without being able to use the network. Obviously the signal wasn't a deciding factor when we chose to buy the new house, but considering the coverage checker showed good indoor/outdoor coverage for at least 2G we thought it would be fine.

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wwhyte92
7: Helper
7: Helper

Also the link to the Live Chat still didn't work, it just sent me to the 'Contact Us' page which brought up the error when clicking on Live Chat.