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29-05-2015 08:45 PM
30-05-2015 06:15 PM
01-06-2015 04:16 PM
Hi @Badger-Man
Has this started working for you now?
If not, let us know the light sequence you can see.
Cheers,
Laura
01-06-2015 07:19 PM
02-06-2015 11:29 AM
Hi @Badger-Man
Have you removed and re added the number?
You won’t need to deregister the Sure Signal.
Once you’ve done this, you’ll need to restart the affected phone.
Thanks,
Sarah
01-06-2015 05:06 PM
02-06-2015 12:08 PM
03-06-2015 03:03 PM
Hi @Badger-Man
For assistance with getting this done, please get in touch with our team via Live help.
Thanks,
Jamian
03-06-2015 03:09 PM
05-06-2015 01:47 PM
Hi @Badger-Man
Your unit is showing as 'Active' since around 2:45pm yesterday.
We're unable to investigate this query on the eForum, as it needs secure account access.
Live help is available 24/7, should you be busy during office hours.
Thanks,
Ben