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Resync please

marvtress
4: Newbie

my sure signal v2 was working in terms of registration however call quality was bad. I have had this in the past. To rectify I deregister and then reregister. When I did that the sure signal came up but only for the mobile associated with the account. Any extra VF mobiles I added would not join the sure signal network at all. 

 

Inhave de and re registered a few times now with no joy. 

 

I have also de registered and left for 24 hours and then re registered. Always the same thing, the primary mobile works but not any additional mobiles that are added. 

 

Please do do no ask me to run any sniffer traces or bandwidth tests. The device registers and comes up fine, it just won't allow me to add additional mobiles. 

 

Can an somebody simply resync my device please?

 

many thanks. 

11 REPLIES 11

i have spoken to the live chat people three times already.

Live chat number four - I have just re synchronize  your sure signal and it will be working fine within next 30 minutes 

 

POPPYCOCK