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Returns policy

jj01
2: Seeker
2: Seeker

Hi 

 

I have moved house and have zero signal at my new address. It seems my only option is to buy the Sure signal. Please can you confirm what your return policy is if I buy it online as I don't want to spend £100 on this only to find it won't work for me. 

 

I have a broadband connection and phone line with Plusnet, using their standard router.

 

1 REPLY 1

Retired-Matt_B
Moderator (Retired)
Moderator (Retired)

Hi jj01,

You have seven working days to return the Sure Signal. 

You can check our Returns page for information on how to arrange a return and for full Ts&Cs.

Thanks,

Matt B