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SS V3 disappeared from account since website change

cupsandstring
2: Seeker
2: Seeker

Hi

 

Having logged on to MyVodafone for the first time since it changed - because my girlfriend's phone has stopped working with the SS - I find that it does not appear under the Sure Signal tab in the Manage Services section. The site offers me the choice to register/buy a new SS or opt out of connecting to one but I presume that my registered SS should show up here??

 

Thanks

1 REPLY 1

Retired-Ian_
Moderator (Retired)
Moderator (Retired)

Hi cupsandstring,

 

That's very unusual.

 

In the first instance, please register again.

 

If you're still having issues, you can find out how to get in touch here.

Thanks,

 

Ian