Signal not working!

[Lauracairns]

My suer signal box has been off for longer than 24 hours now and I carnt contact anyone it doing them same as everyone else is implying I need it sorting ASAP! As I'm at a loss paying do much money for nothing.

[billymccallum]

Hi, My Vodafone Sure Signal keeps turning itself off and on. Every hour or so it disconnects and then it takes forever to come back on just to do it again. I am using the first model which has been great up until about 2 days ago when the problem started. I have reset the box, pulled the power cord out and left it or about an hour. What is the problem? The serial number on the box is 21227827025. Can anyone help me please? I really rely on my phone

[iudex2000]

Appears to be a Vodafone global problem. Mine is now sorted and I have full signal back again

[Retired-James]

Hi Guys,

This should now be sorted for you.

If you’re still having trouble, please reset your sure signal using the instructions below.

Reset your Sure Signal:

For versions 1 and 2:

-Hold in the reset button until all lights go solid

-Pull the power lead out with the reset button still pushed in

-Continue to hold down the reset button and reconnect the power lead

-Wait for all lights to come on and then release the reset button

For version 3:

-Locate the button on the base of the box next to the Ethernet ports.

-Press and hold the button for approximately 30 seconds.

-Once the lights come back on, release the button.

The Sure Signal will be back online in around 1 hour.

James